Renaissance Medical Centre and Surfers Renaissance Chemist

Chevron Renaissance Shopping Centre, Shop 45/3240 Surfers Paradise Blvd, Surfers Paradise QLD 4217

Medical Centre

Renaissance Medical Centre Surfers Paradise

Renaissance Medical Centre - Riding the Waves of Health with You. We care for your health.

To make an appointment, please call 07 5676 7633 or Click here to Book an Appointmet with your Doctor / GP at Renaissance Medcial Centre

Renaissance Medical Centre Surfers Paradise - Riding the Waves of Health with You

We are a state-of-the art GP clinic conveniently located inside Chevron Renaissance Shopping Centre at Surfers Paradise; (next to Coles) - in the heart of Gold Coast!

Renaissance Medical Centre Surfers Paradise is committed to promoting health, wellbeing and disease prevention to all patients. We care for your health.

Renaissance Medical Centre offers a wide range of services that can be tailored to meet your individual medical needs. Our mission is to provide the highest standard of patient care

We do not discriminate in the provision of excellent care and aim to treat all patients with dignity and respect.

Are you looking for a local general practitioner, with a team of professional, caring doctors? you can phone 07 5676 7633 or Click Here to book online for an appointment.

Opening Hours

Monday – Friday 8:30am – 5:00pm
Saturday, Sunday, Public Holidays - closed until further notice

Practice Address

Located within the Chevron Renaissance Shopping Centre 45 Elkhorn Avenue, Surfers Paradise QLD 4217
Phone: (07) 56767633

Renaissance Medical Centre

Please contact us on (07) 56767633 or Click Here to book an appointment online

Our services include

- General Practice
- General Health Care
- Skin Cancer Medicine
- Men's Health
- Womens health
- Antenatal care
- Children's Health
- Elderly Care
- Immunisations
- Health assessment
- Chronic disease management including diabetes and obesity
- Mental health
- Lifestyle health
- DVA Veterans health care
- Acupuncture (Dr Chuck Fung Kong, Dr Webby Chen)
- Travel medicine (Dr Chuck Fung Kong, Dr Elizabeth Jose)
- Addiction medicine (Dr Elizabeth Jose)
- Musculoskeletal conditions (Dr Elizabeth Jose)
- Early cancer detection (Dr Elizabeth Jose)

- On-site late-night pharmacy
Parking in Chevron Renaissance Building. First 2 hours free
- On-site pathology services
- Billing Policy - Please Click Here for details

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Our facilities include

  • Parking in Chevron Renaissance Building. First 2 Hours free.
    • Practice Fees - Please Click Here or contact us on (07) 56767633 for details.
    • On-site late-night pharmacy
    • On-site 4Cyte pathology services

    Come in and meet the friendly, professional team of GPs at Renaissance Medical Centre Surfers Paradise

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    Dr Prathibha Elizabeth Jose

    FRACGP
    Dr. Prathibha Elizabeth Jose is deeply committed to holistic care, focusing on people's well-being rather than merely treating patients. Her philosophy centers around the idea that prevention is indeed better than cure. Embracing the latest technology, she offers comprehensive risk assessments for various conditions such as:Breast cancer Ovarian cancer Rectal cancer Prostate cancer Pancreatic cancer Melanoma Coronary artery disease Atrial fibrillation Type 2 diabetes These assessments aid in early detection, guiding appropriate screenings and interventions to optimize health.Beyond assessments, Dr. Jose's practice emphasizes proactive approaches to health. Above the age of 50, osteoporosis screenings are conducted for relevant patients, while those over 65 are assessed for frailty, ensuring tailored exercise and dietary plans to improve muscle strength and function. Operating all national screening programs for conditions like breast cancer, cervical cancer, and colorectal cancer, her team provides personalized advice on ideal diets and exercises.Dr. Jose's passion extends to diverse medical domains, including pediatric care, women's health, mental health, musculoskeletal issues, chronic pain, elderly care, and dermatology. However, her particular fervor lies in managing obesity, diabetes, and alcohol dependence. Notably, her diabetes group program resulted in significant patient success, achieving remission in 33% of participants.
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    Dr Chuck Fung Kong

    MBBD, FRACGP
    Dr Chuck graduated from Monash University in 2005. Prior to starting general practice, he has had extensive work experience in various medical fields, including general medicine, surgery, paediatrics, emergency, and anaesthetics.He has previously worked in metropolitan Melbourne, Tasmania, and rural Victoria before moving to Queensland in 2015.Dr Chuck enjoys all aspects of general practice with special interests in chronic disease management, medical acupuncture, men’s health, and travel medicine.Dr Chuck speaks fluent English and Mandarin. 江醫師會說流利的中文
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    Dr Webby Chen

    MBChB, FRACGP
    Renaissance Medical Centre Surfers Paradise is excited to welcom local Gold Coast GP, Dr Webby Chen to the team of medical staff.Dr Chen grew up and studied medicine in New Zealand and graduated in 2008. He completed his internship at Gold Coast Hospital and residency at Royal Brisbane and Women’s Hospital.He was also in basic physician training for adult internal medicine for six months.Dr Webby Chen started his GP career in July 2011 and has also completed a 6-month extended skills post in Dermatology at the John Hunter Hospital prior to moving back to the Gold Coast. He has been working as a GP on Gold Coast since 2013.Languages English, Mandarin and Taiwanese 陳醫師會說英文,中文,台語
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    Dr Jeeuk Song

    Skin Cancer Medicine, FRACGP, MBBS (Hons), MSCIS, Advanced Dermoscopy, CH (Child Health), Dip AAAM (Aesthetic Medicine), Med Sci
    Dr. Song received his Medical Degree with Honours in 2008 and trained at the Gold Coast Hospital. He worked in various specialists including Radiation Oncology, Psychiatry, Emergency medicine to name a few.At one point he underwent specialist trainee in Radiology but decided to pursue General Practice due to the lack of patient contact. Dr. Song found his true passion in General Practice and is committed to providing excellent patient care and establishing personal connection with his patients.When he is not at work, he spends most of his time with his wife, son and daughter. Being born and raised in South Korea and having the opportunity to live in other countries including the Philippines, Japan and USA, he learnt many different cultures and values which enables him to relate to people of different nationalities.
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    Dr Justin Wong

    MBBS, FRACGP (UQ)
    Dr Justin Wong graduated from the University of Queensland and holds fellowship with the Royal Australian College of General Practitioners. He is originally from Canada and speaks fluent English, but can also speak Cantonese. Embracing the diversity within general practice, Justin finds fulfillment in the breadth of his work. Prior to his medical journey, he served as a professional engineer in the Canadian oil and gas industry. This unique background enriches his approach to patient care, blending technical precision with a holistic understanding. Justin remains dedicated to providing comprehensive healthcare, drawing from his multifaceted experiences to create a positive impact in the lives of his patients.
    • Appointments

      please call us on (07)56767633 or Click Here to book an appointment

    • After Hours and Emergency Care

      In case of an emergency, please call 000 or present to your nearest hospital / Emergency Department

      13SICK (Ph: 13 74 25) Accepts bookings for home visits during the after-hours period

    • New Patient Information

      Renaissance Medical Centre Surfers Paradise complies with RACGP guidelines for patient registration and identification.

      Renaissance Medical Centre Surfers Paradise does not discriminate in the registering of new patients on the grounds of race, gender, social class, age, religion, sexual orientation, appearance, disability or medical condition. Refusal to accept an application to register will not be made without reasonable grounds e.g. the patient is unable to provide the necessary proof for identification.

      Correct patient identification is vital for patient safety, identity protection and the maintenance of patient confidentiality. Our patients must be correctly identified at each encounter with our practice team using three (3) approved patient identifiers.

      Approved patient identifiers include:

      Patient name (family and given name)
      Date of birth
      Address
      Individual healthcare identifier
      Gender (as self-identified by the patient)
      Ethnicity
      Receptionists may also request that the patient identifies:

      Contact number
      Emergency contact
      All new patients MUST provide a form of photo ID, showing proof of address, and their Medicare Card.

      For any exiting patients that have not attended the practice as a patient within the last 3 months, they may be required to provide a form of photo ID and Medicare card upon checking in for their appointment at the practice.

      Reception reserves the right to perform periodic photo ID and Medicare card checked if uncertain of patient’s identity.

    • Interpreter Services

      For patients who may require a translating service, please advise reception at the time of booking so a telephone interpreter can be arranged.

    • Telephone Enquires

      At Renaissance Medical Centre Surfers Paradise, patients are able to contact the practice via telephone during opening hours. Telephone calls from patients will not generally be put through to doctors and so patients are encouraged to make a face-to-face or telehealth appointment to speak with their doctor unless it’s a medical emergency. Alternatively, our reception or nursing staff are happy to assist you with any general questions regarding your healthcare or take messages. Reception staff may ask you to briefly explain the reason for the call to determine if the doctor should be interrupted during a consultation or to send an message. Where appropriate, the doctor will return your call as soon as possible.

      Our reception staff are unable to give results over the phone, unless clearly instructed by the referring doctor. For all medical certificates, referrals or script requests, patients must book an appointment with their doctor.

    • Telehealth Appointments

      At Renaissance Medical Centre Surfers Paradise, we offer telephone consultations to all of our existing patients. The process of booking a telephone consultation is simple and operates in the same manner as making a standard face to face appointment. When making an appointment online, simply select the appointment type ‘phone consultation’ rather than the reason for the appointment. Alternatively, you can call reception on 07 5551 6999 for bookings. Please note, your GP will do their best to contact you at the scheduled time, however, unexpected delays may occur.

      Both referrals and imaging requests can be sent to your email or healthcare provider after an appointment. Scripts issued during a telephone consult must be picked up either at reception OR via eScript. Please be advised that S8 medication repeats will not be feasible via telephone consults; a face-to-face appointment will be required.

      During a telephone consultation, your doctor will discuss any issues you might normally present to the clinic with. Please keep in mind there are limitations to online consultations such as the inability to perform a physical examination and therefore clinical judgement might be limited via telephone consults. Some consultations may still require a further follow up appointment in-person at a local GP and our staff will help facilitate this as required.

    • Appointments

      Renaissance Medical Centre Surfers Paradise operates on an appointment-based system. For your convenience, appointments can be made by calling the practice on 07 5676 7633 , online using our Hot Doc booking system , or by physical attendance.
      Standard consultations are generally booked into a 15-minute appointment with your preferred doctor or next available doctor.  If you feel your consultation will take longer than a standard appointment time (e.g. procedure, mental health care concern, complex concern), please advise the receptionist so that the correct time can be allocated.

      Upon booking, all patients with be treated equally, without favouritism or nepotism. At Renaissance Medical Centre Surfers Paradise, we do not discriminate on the basis of race, religion, colour, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

      Patients with appointments will have preference except in emergencies.

      Emergency Appointments
      We understand that there will be times when you need to see a doctor for an urgent medical need. For this reason, all our doctors have allocated “on-the-day” appointments.

      Please remember, however, that these “on-the-day” appointments are reserved for the URGENT medical needs of children, adults and elderly patients who are acutely unwell.

      If you are experience the following symptoms, please dial 000:

      Chest Pain
      Difficulty Breathing
      Unstable Bleeding
      Convulsions
      Facial Swelling
      Labour
      Spinal injury
      Facial/limb weakness
      Collapse/altered consiousness
      Trouble Talking
      Walk In Appointments
      We will endeavor to see patients without an appointment, however, we cannot guarantee a wait time. You will be seen by the first available doctor. Upon arrival, if you are feeling unwell and need immediate attention, please inform the receptionists without delay so that they may triage you accordingly and notify the medical staff.

      Patient Requests that REQUIRE an Appointment
      GP Letter / Doctor’s Report / Doctor’s Certificates / Form Completion Requests

      Completing forms takes time and often involves your GP reviewing your health and health information and will require a face-to-face consultation. If you have a form that needs completing, please be sure to make an appointment and let reception know what the form is for so that they can book the most suitable appointment for you.
      If you are unable to attend a face-to-face appointment, you may send your request to reception via email at info@stgmc.com.au. The reception team will then forward your request to your preferred GP for assessment and feasibility. All paperwork requests that involve professional input outside of a face-to-face consultation will incur a fee. If the GP has considered your request feasible, reception with contact you with a quote instructed by the GP. If you consent, all private work will need to be paid in full in advance prior to work commencement. If the GP is unable to complete your request outside of a face-to-face consultation, reception will contact you and provide you with further instructions.

      Specialist / Imaging / Pathology Referrals

      A consultation must precede a referral to a specialist.  Doctors are unable to back date referrals.  Please check with your specialist’s receptionist before attending if a new referral is required for the visit.  Please allow adequate time to get the referral prior to the specialist appointment.

      Repeat prescriptions

      Your doctor has given you enough medication to last until he needs to see you again for review.  Our doctors do not issue prescriptions without consulting with the patient unless prior arrangement has been made with your doctor.

      Results

      Our practice policy states that an appointment is needed to obtain your results unless your doctor has indicated something different. We do not give out results over the phone as we cannot properly identify you. Doctors require allocated time to further investigate, provide prescriptions and answer any questions you may have.

      Reception can only pass on limited information, so we discourage patients ringing to ask if their results have returned.  Due to privacy laws we are unable to give information to other persons without your permission. Please speak to the receptionist if you would like to discuss this further.

    • Recall and Reminder System

      At Renaissance Medical Centre Surfers Paradise we consider your participation in health monitoring to be an important part of your health care. We have a reminder and recall system for follow-up visits and routine health checks to assist you in this. You may receive reminders by SMS or phone.
      Our surgery also participates in national/state or territory reminder systems/registers, with your consent. e.g. Australian Immunisation Register, Cervical Cancer screening register AND National Bowel Screening register. If you do not wish to be included in these services, please advise the doctor or nursing staff.

    • Practice Fees

      Please refer to Contact Us page.

    • Email Policy

      At Renaissance Medical Centre Surfers Paradise, patients may send through simple communications to their doctor or practice staff at reception@rmcsp.com.au . Although this email address is checked on a regular basis, this is for non urgent matters. If you require a quicker response please call us on (07) 56767633. In a medical emergency please call 000 or present to your nearest hospital / emergency department. Email received will be acknowledged in a reply and passed on to the addressee. All relevant emails will be stored in your patient record.

      While we make every effort to keep your information secure, we want to remind our patients that electronic communications and information can potentially be compromised and forwarded, intercepted, printed and stored by persons outside of our practice. Patients communicating with Renaissance Medical Centre Surfers Paradise through email do so at their own risk.

      Where relevant, our staff only send patient information via email if it is securely encrypted (e.g. Zipped and password protected) according to industry and best practice standards, unless the patient has formally consented to their health information being sent by unsecure email.

    • Patient Privacy and Management of Personal Health Information

      At Renaissance Medical Centre Surfers Paradise, we maintain confidentiality of all patient information in compliance with privacy legislation. It is the policy of this practice to ensure your medical records and personal health information are secure at all times and are only available to authorised members of staff.

      Please see ask for our Privacy & Patient Health Information Management Policy for further information.

    • My Health Records

      My Health Records is a secure online summary of your health information. Assisted Registration is available at this practice, ask your doctor or receptionist at your next visit.
      This practice can upload a health summary from your records to your My Health Record.

      For further information visit www.myhealthrecord.gov.au.

    • Disability Facilities

      Renaissance Medical Centre Surfers Paradise is designed for wheelchair access. At this practice, we have a wheelchair available if required. Should you have special needs please discuss them with your doctor.

    • Active Ingredient Prescribing

      As of 1 February 2021, prescriptions now need to include information about the active ingredients in each medicine.

      If a prescriber would also like to include the medicine brand name, it will appear after the active ingredient information.

      This latest initiative supports other government activities that help encourage general awareness around active ingredients, such as the TGA initiative to make active ingredient names on medicine packaging easier to locate and read.

      All these actions mean that it will be easier for you and your prescriber or pharmacist to talk about your options for different medicines that contain the same active ingredient. You may be able to choose a generic or biosimilar medicine, which may be cheaper than a brand name medicine.

      The changes will also support greater consistency around how people see medicines information. This can lead to safer and more appropriate use of medicines by making it easier to:

      check if you are taking the same active ingredient in more than one prescription medicine – to prevent accidental double dosing
      check that you’re not taking an active ingredient you’re allergic to
      check that the active ingredient can be taken with medicines that have other active ingredients
      identify suitable alternatives to your usual medicines when travelling overseas.
      Sometimes it is important to stay with the same brand of medicine. Health professionals can still prescribe a specific brand of medicine if they think it’s necessary.

      Although you can often save money by choosing a generic medicine, some people should not change brands. There are also some situations where your doctor may prescribe a specific brand of medicine because they believe it is the one that best meets your clinical needs.

      If your doctor decides it is necessary for you to stay with a specific brand, they will need to add the brand name and tick the ‘Brand substitution not permitted’ box on your prescription.

    • Patient Rights and Feedback

      If you have any concerns, complaints or suggestions about any aspect of our service we would appreciate hearing about them and will take them seriously. You can go to our Contact Us page for further details