SURFERS RENAISSANCE CHEMIST & MEDICAL CENTRE

(07) 5561 0340 Open 7 days a Week

Medical Centre

Chevron Renaissance Medical Centre

Opening Hours:

Monday – Friday 7:30am – 21:00pm

Saturday – Sunday 8:00am – 16:00pm

Practice Address:

45 Elkhorn Avenue,

Surfers Paradise QLD 4217

Phone: 07 5561 0340

Fax: 07 5561 0370

Bulk Billing Doctors (Conditions Apply)

Chevron Renaissance Medical Centre is a fully accredited, 7 Day Medical Centre, in the heart of Surfers Paradise.

Are you looking for a local general practitioner, with a team of professional, caring doctors? Our Medical Centre provides a friendly, family-orientated environment. We accept walk-ins or you can phone 07 5561 0340 for an appointment.

Our services include:

Chevron Renaissance Medical Centre Surfers Paradise

  • Highly Experienced Doctors - including FEMALE Doctors with specialised in women’s health.
  • Immunisations and Travel Vaccinations. Available 7 Days.
  • Women's Health including Pap Smears
  • ImplanonDepo ProveraDepo Ralovera, and Mirena IUD insertions
  • Men's Health
  • Pediatric Medicine 
  • Ante/Post Natal Care
  • Hormone Replacement Therapy/Menopause
  • Asthma Action Plans
  • Health Assessments For Ages 75+
  • Skin Cancer Checks
  • Treatment Room and Nurse
  • Onsite QML Pathology Services 
  • Minor Surgical Procedures
  • Expert Filling & Injectable Wrinkle Treatments

Our facilities include:

  • BULK BILLING available - conditions apply. Please call us for details.
  • MEDICATION available STRAIGHT AWAY at the on-site, late-night pharmacy.
  • PARKING in Chevron Renaissance Building. First 2 Hours FREE.
  • On the Spot pathology services QML

Come in and meet our Doctors at Chevron Renaissance Medical Centre:

Doctor Generalize SchoemanMBBSFRACGP

Special interest in women’s, children’s health & skin cancer checks, small procedures & Dermatology.

  • Dedicated family GP
  • Over ten years working in South Africa and Australia.
  • Special interest in women’s and children’s health.

 

Doctor David Seton, MBBSFRACGPDr David Seton

Dr Seton has been practising medicine for over 24 years with a keen interest in Gynaecology, Pregnancy, Paediatrics, Skin Checks and Anti Wrinkle injections.

He trains Medical Student Doctors and the like with Mirena and Implanon insertions and best in his field.

He is passionate about Pregnant Patient Management and Paediatric care.

Dr Seton has a large following for his Anti Wrinkle care via Injectables with patients coming to see him from all over the Gold Coast for his expertise, fantastic sense humour and unbeatable prices.

Special interest in women’s health, Mirena insertion, Implanon insertion, Antenatal Care, Children’s Health, Skin Cancer checks & Driving medicals, Minor surgery, Dermatology & Mental health.

 

Doctor John Wilson, MBBSFRACGP

Dr Wilson has been practising General Medicine for over 21 years with a very keen interest in Family Medicine and Diabetic Management

Special interests in diabetes care and management, WorkCover Claims, Dermatology and disease management and prevention.

 

Doctor Alan Mackenzie, MBBS.Dr Alan Mackenzie

Special interests in sports medicine / injury treatment, Scuba diving Medicals, Commercial and medical driver’s medicals, Pre Employment medicals & Acupuncture, skin cancer checks and Dermatology

  • All aspects of family medicine, with an emphasis on older aged patients
  • Dedicated family GP
  • Dive Medicals and Sports Medicine
  • Special expertise in bulk billed acupuncture

 

Doctor Galina Chafikova

Special Interests in woman’s health, gynaecology and acupuncture. Dr Chafikova is a holistic general practitioner and offers a broader view on health issues.

 

Appointments

The Chevron Renaissance Medical Centre accepts walk-in or you can phone and make an appointment. Emergencies will always be given priority.

Walk-in appointment will be allocated to the first available doctors unless a specific doctor has been requested. The order the patients are seen Is determined by the amount of minutes waited and also the nature of the appointment.

Every effort is made to keep to appointment times but this is difficult due to emergencies, walk-in patients or unexpected longer consultations. To help us schedule appropriately, please tell our receptionists if your consultation is likely to be long (e.g. insurance medicals, postnatal checks, pap smears, counselling, excisions, and if more than one member of the family is to be seen.

After Hours and Emergency Care and home visits

13Sick Accepts bookings for home visits during the after hours period, as defined by Medicare Australia. Contact 13 74 25.

Home Visits 

We do provide house calls for patients of this practice when necessary on request. It is usually better if you are able to attend the surgery as this is better equipped for examination and treatment.

Patient Recall  for Preventative Care 

To further improve our service to you, we have implemented a Patient Register for Preventative Activities. This is a Reminder/Recall System in which we contact the patient by either mail or phone for follow-up of a preventative activity such as a skin check, cholesterol check, blood pressure check, Pap smear, Mammogram or Prostate examination etc. Our practice also takes part in state and territory registers which help us work out who is due to be seen. Patients attending this practice will automatically be included on our Reminder/Recall Register. Patients are requested to inform the Doctor, Nurse or Reception if they choose not to be included. You will need to sign a form if so, for us to keep on record.

Communication and Telephone Policy

All staff will remain up-to-date with each doctors’ policy with regarding to returning patient phone calls. All messages must be documented and actioned as appropriate.

Communication Policy Our Practice gives patients sufficient information about the purpose, importance, benefits and risks and possible costs associated with proposed investigations, referrals, or treatments where possible to enable patients to make informed decisions about their health. At Chevron Renaissance Medical, all patient phone calls are taken or calls returned by our Receptionists. Calls that need to be passed to the patient’s doctor is then recorded in the Communication Book and discussed with the doctor.

It is not standard procedure to put calls from Patients directly to the doctors. Patients can book appointments by calling the practice during our operating hours. Appropriate phone calls are relayed to the doctor for action. Telephone calls from Specialists and Health Professionals are put through to the doctor. The doctors will advise reception if they are expecting a call that they wish to take. The Doctors provide printed referral letters to the patient to see Specialists and Allied Health professionals as needed for further management.

Patient Health Information

A patient health record is a detailed, confidential document compiled by a health professional over a period on a person. It is stored securely in an electronic format. Its primary purpose is to:

 • identify a person accurately              • record symptoms and signs

 • support diagnosis                                • Document management decisions.

 Our receptionists will confirm on your arrival that we have the right person booked in. Staff will ask you to give your name, date of birth, and home address each time to ensure that we have the right patient.

Test Results

If you have been referred for a test, please ensure you contact us for the results within two to three days. Results will not be given over the telephone.

Interpreter Services

For patients who may require a translating service, please advise reception at the time of booking so a telephone interpreter can be arranged.

Management of patient Health Information

Our Practice is committed to maintaining the confidentiality of your health information. For more details, please ask to see out privacy policy.

Patient Rights and Feedback

If you have any comments, complaints, or criticisms or just a good idea, please fill in a suggestion form located near the front reception counter. Alternatively, contact  the Practice Manager or send an email to manager@renaissancemedical.com.au

Should you wish to take any complaints further you can contact: The Health Ombudsman on 133 OHO ( 133 646), Monday to Friday 9am to 5pm.

 

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